Legal

Privacy Policy

Trendy Look mobile application
Effective date: September 10, 2026
Last updated: September 10, 2026

1. Introduction

This Privacy Policy explains how Artur Arzumanian (“we”, “us”, or “our”) collects, uses, stores, shares, and protects information when you use the Trendy Look mobile application (the “App”) on iOS and Android.

By creating an account or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

Data controller:
Artur Arzumanian
Lochini str., N 3, Floor 2, Apartment N5, Tbilisi 0152, Georgia
Email: [email protected]

2. Scope

This Policy applies to information processed through:

• the Trendy Look mobile app;
• our backend services (Supabase);
• in-app purchases handled via Apple App Store / Google Play and RevenueCat;
• customer support channels listed in Section 14.

This Policy does not apply to third-party websites or services you may access through links in the App.

3. Information We Collect

3.1 Information you provide

3.2 Information generated by the App

3.3 Information collected automatically

3.4 Information stored locally on your device

The App may store on your device:

• language preference;
• onboarding completion flag;
• cached history data for faster loading (Hive);
• session tokens required to keep you signed in.

You can remove local app data by deleting the App or clearing app storage in device settings.

4. Permissions We Request

The App may request the following device permissions:

You can deny permissions in device settings; some features will not work without them.

5. How We Use Your Information

We use information to:

1. Provide the service — authenticate you, analyze outfit photos, show scores and recommendations, save your check history, and enable sharing of results.
2. Manage subscriptions — verify Pro access, apply promo codes, restore purchases, and handle billing status.
3. Improve reliability and product quality — monitor crashes, fix bugs, and understand feature usage through analytics.
4. Protect the service — enforce rate limits, prevent abuse, and secure accounts.
5. Comply with law — respond to lawful requests and meet legal obligations.
6. Communicate with you — respond to support requests.

5.1 AI processing of photos

When you submit a photo for analysis:

1. The photo is uploaded to our private, access-controlled storage (Supabase Storage, bucket look-photos).
2. Our server generates a time-limited signed URL and sends the image to OpenAI’s API for automated outfit analysis.
3. The AI returns structured results (scores, recommendations, text), which we store in our database linked to your account.

Important:

• Analysis focuses on clothing and styling, not biometric identification.
• We do not use your photos for facial recognition or to identify you.
• Our AI instructions prohibit comments on weight, body type, or facial appearance.
• AI output is automated and for entertainment / informational purposes only (see Terms of Service).

According to OpenAI’s API terms, data submitted through the API is generally not used to train their public models; OpenAI may retain API data for a limited period for abuse monitoring and service operation. See OpenAI’s privacy policy for details.

6. Legal Bases for Processing (EEA/UK users)

Where applicable under GDPR, we rely on:

You may withdraw consent where processing is consent-based without affecting the lawfulness of prior processing.

7. How We Share Information

We do not sell your personal information.

We share information only with service providers that help us operate the App, under contracts requiring appropriate safeguards:

We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale (with notice where required).

8. International Data Transfers

Our service providers may process data in the United States, the European Union, and other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

9. Data Retention

When you delete your account (Section 11), we delete your photos from storage and remove your profile, checks, and subscription records from our systems, subject to limited backup retention and legal retention requirements.

10. Security

We use industry-standard measures including:

• encrypted connections (HTTPS/TLS);
• authenticated access to private photo storage;
• short-lived signed URLs for image access;
• row-level security and access controls in our database;
• rate limiting on analysis requests.

No method of transmission or storage is 100% secure. Please use a strong Apple/Google account and keep your device secure.

11. Your Rights and Choices

Depending on your location, you may have the right to:

• Access personal data we hold about you;
• Correct inaccurate data;
• Delete your account and associated data;
• Export your data (data portability);
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with your local data protection authority.

11.1 Account deletion

You may delete your account as follows:

In the App: Profile → Delete account

By email: Send a deletion request from your registered email to [email protected]. We will verify your identity and complete deletion within 30 days.

Deletion removes your photos from our storage and deletes your account, profile, check history, and subscription records from our active databases (cascading delete). Residual copies in backups may persist for a limited period.

11.2 Marketing

We do not send promotional emails unless you opt in. You can opt out at any time.

11.3 Analytics opt-out

Where applicable, you may limit analytics through in-app settings (if provided) or by contacting us. Some technical logs are necessary for security and cannot be disabled while using the App.

12. Children’s Privacy

Trendy Look is not directed to children under 13 (or under 16 in the EEA where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and notify you in the App or by email where required by law.

Continued use after changes become effective constitutes acceptance of the updated Policy.

14. Contact Us

Artur Arzumanian
Lochini str., N 3, Floor 2, Apartment N5, Tbilisi 0152, Georgia
Email: [email protected]

15. Additional Disclosures for Apple App Store

• Data linked to you: email, user ID, photos, purchase history, usage data, diagnostics (as described above).
• Data not linked to you: aggregated analytics (where configured).
• Tracking: We do not use data for cross-app tracking for advertising. PostHog/Sentry are used for product analytics and diagnostics, not for selling data to data brokers.

16. Additional Disclosures for Google Play

Google Play’s Data safety section must match this Policy. Key points:

• Data collected: email, photos, app activity, crash logs, device IDs (via analytics/crash tools), purchase history.
• Data shared: with service providers listed in Section 7.
• Security practices: data encrypted in transit; users can request account deletion.